Enhanced safety measures are to be put in place to ensure the health and safety of all its guests and employees
Resorts World Genting (RWG) will reopen this Friday, 19 June at 10am, as announced by Genting Malaysia Bhd (GENM). Located in Genting Highlands, RWG is the only casino allowed to operate in the country.
However, due to limited capacity, entry into SkyCasino at SkyAvenue and Genting Club at Genting Grand Hotel will be limited for Genting Rewards members and public entry to the casino has remained suspended and will resume “as soon as possible”.
This after GENM announced 18 June as reopening schedule for their non-gaming properties Resorts World Kijal and Resorts World Langkawi.
Awana Skyway cable car and Genting express buses will also resume operations as well as another non-gaming property, Resorts World Awana.
Per the company’s official announcement on their website, they “have re-engineered our processes and developed a comprehensive safety plan in line with the government’s guidelines and global best practices.”
It added “The RWG StaySafe Promise outlines our enhanced safety plan for the resort. The protocols cover social distancing measures, enhanced cleaning and disinfection processes, as well as the deployment of service ambassadors among others.”
“Service ambassadors are specially trained customer-facing employees who will assist and guide returning guests on our enhanced safety measures.”
Further, RWG introduced MySejahtera Check-In at all its primary entrances and outlets throughout the resort. Guests are encouraged to download and register the MySejahtera application prior to their visit to RWG for convenient access to the resort’s premises.
The reopening schedules came after 3 months of suspended operations for all Genting Malaysia’s gaming and non-gaming properties following the country’s nationwide Movement Control Order (MCO) in 18 March, to prevent the spread of Covid-19 virus.
Last month, GENM announced that they are offering separation scheme for employees across all properties. This to further cushion the financial impact brought by the closure of their properties due to the pandemic.