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The Malta Gaming Authority to launch unified self-exclusion project for all its Remote Gaming licences

Ambitious project in the works for the MGA

Following the recent upgrade of the unified self-exclusion system for land-based operators, the Malta Gaming Authority will initiate a new project which will lead to the implementation of a unified self-exclusion system for all its Remote Gaming licenses.

Under the self-exclusion system, individuals who are aware that they have a gambling problem are able to request that their name is included in a self-exclusion list. Once their voluntary request is accepted, they become blacklisted from all casinos participating within the self-exclusion coverage area.

Remote Gaming operators licensed by the MGA are already required to offer self-exclusion opportunities to their players. However, due to the fact that no unified system is in place, it is possible for an excluded player to obtain the services of different operators while being excluded from others.

The MGA acknowledged that there is a gap in the protection offered within its regulated environment and emphasized its commitment to working towards a system which will give the possibility to players to self-exclude across all licensed gaming channels, be it land-based or remote.

“The protection of players is at the heart of the MGA’s regulatory agenda, and this project further underlines our resolve to ensure that players have the necessary tools to engage in gaming services responsibly. Over the years we have witnessed efforts from gaming operators to implement various responsible gaming measures, and thus we strongly believe that the unified self-exclusion system will be well received by the industry and consumers alike,” said Heathcliff Farrugia, Chief Executive Officer at the MGA.

The MGA will also be evaluating the possibility of opening up the system for subscription on a voluntary basis to operators licensed in other jurisdictions; always ensuring a robust protection of data, in line with the GDPR.

Conscious that the implementation of such a system needs careful and considered analysis, the MGA will be assessing the suitability of a range of technical solutions for such a system over the coming weeks, including the possibility of leveraging Distributed Ledger Technology (DLT). Such technology has the potential to provide an ideal platform for this system due to its inherent characteristics of immutability and decentralisation.

The Authority will proceed to announce its considerations for public consultation, followed by a call for requests for the technical development and implementation of the solution.

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